Welcome to Care On Call
Arranging care for someone you love is one of the most important decisions a family can make. It deserves clarity, patience and a partner you can trust.
Who we are
Care On Call is the professional home-care service associated with Ceylon Serenity Care. We provide trained caregiver support in the client’s own home, on an agreed schedule and according to an assessed need.
We first understand the person receiving care — their routine, mobility, personal-care needs and preferences — before recommending a caregiver arrangement, whether your family lives nearby or overseas.
Ceylon Serenity Care
Residential, facility-based and nurse-led care in Malabe.
Care On Call
Professional caregiver support and home nursing in your own home.
Our vision
To become one of Sri Lanka’s most trusted home-care partners, enabling individuals to receive dignified, dependable and compassionate support in the comfort of their own homes.
Our mission
To make professional home-care support accessible, dependable and personal — by understanding each family’s needs, matching suitable caregivers and communicating clearly throughout the care journey.
What we stand for
Respecting individuality, privacy and independence.
Patience, empathy and kindness.
Arrangements families can depend on.
Clear duties, boundaries and escalation.
Clear ownership and follow-up.
Stable caregiver relationships.
Backed by a registered care organisation
Ceylon Serenity Care — the organisation behind Care On Call — is registered as a Government Approved Long-Term Health Care Home, giving families greater confidence in the care their loved ones receive.
Its nurse-led team of registered nurses, nurse assistants, medical officers and physiotherapists stands behind our home-care and home-nursing services when clinical help is needed.
See the Malabe residenceWhy families choose Care On Call
Availability and start dates are confirmed at booking. We do not guarantee same-day placement or specific health outcomes.
Professional support without leaving home, from temporary help to long-term care.
Requirements are assessed and understood before placement.
Updates at every stage for local and overseas families.
Scope agreed in writing and a transparent quotation with no hidden charges.
Care built around the client’s home, routines and preferences.
Families take part in decisions, with ongoing review of longer-term care.
Let’s talk about the right care for your loved one.
Whether you need a few hours of help, overnight support or a long-term caregiver, a coordinator will guide you — with no obligation until you confirm your written quotation.