Malabe, Sri Lanka [email protected] Living overseas? WhatsApp us

Home care in Colombo & Malabe

Professional care, right at home.

Trusted caregiver support for elders, recovering patients and families who need dependable help in the comfort of home — whether you live nearby or overseas.

  • No obligation until you confirm your quotation
  • Scope and price agreed in writing
  • Families overseas supported by WhatsApp
A Care On Call caregiver checking an elderly woman's blood pressure at home
Backed by Ceylon Serenity Care, a Government Approved Long-Term Health Care Home
24 hours — caregiver replacement guaranteed

Caregiver replacement guarantee

Not happy with your caregiver? We replace them within 24 hours.

If you are not satisfied with your assigned caregiver for any reason, call +94 76 295 7755 or message your coordinator. We review what did not work and arrange a better-suited replacement within 24 hours.

Applies to active Care On Call caregiver arrangements. Full terms are confirmed in your service agreement.

A caregiver offering an elderly man a glass of water A caregiver sharing a warm moment with an elderly woman

Practical support for everyday life at home

Non-clinical assistance that helps your loved one live comfortably, safely and independently in familiar surroundings.

  • Daily living assistanceEveryday routines, dressing, grooming and practical daily activities.
  • Personal care supportPersonal-care routines, delivered with privacy and dignity.
  • Mobility assistanceWalking, transfers and safe movement within the home.
  • Medication remindersTimely reminders according to existing family or clinician instructions.
  • Meal & hydration supportMeal routines, feeding where appropriate and hydration reminders.
  • CompanionshipConversation, engagement and a reassuring presence every day.
  • Supervision & safetyRoutine presence for those who should not be left alone for long periods.
  • Family liaisonStructured updates for families — including relatives living overseas.
A clearly defined scope of care. Every arrangement is agreed in writing. Caregivers do not diagnose or treat conditions, prescribe or change medication, perform clinical procedures, or provide emergency response — for clinical needs, see home nursing.

Three ways we care for your family

Care On Call and Ceylon Serenity Care work together, so you can move between home care, nursing and residential care as needs change.

Home caregivers

Trained caregivers for daily living, personal care, mobility and companionship — by the day, night, round the clock or live-in.

Quoted after a free care discussion

Explore home care

Home nursing

Nurse-led care at home in 12- or 24-hour shifts, from normal care to critical and post-surgical care.

From Rs. 3,300 per 12-hour shift

See nursing rates

Residential care, Malabe

Ceylon Serenity Care’s nurse-led home with 24/7 registered nurses, close to Hemas, Neville Fernando and IDH hospitals.

From Rs. 165,000 per month

Visit the residence

Six simple steps to get started

Consultation first, with no obligation until you confirm your quotation.

  1. 1Talk to usTell us about the support your loved one needs.
  2. 2Care discussionWe understand the routine, schedule and assistance required.
  3. 3Care recommendationWe recommend an appropriate care arrangement.
  4. 4QuotationYou receive clear service and pricing information in writing.
  5. 5Caregiver matchingA suitable caregiver is identified for your family.
  6. 6Care beginsThe agreed service starts on the confirmed schedule.
A caregiver helping an elderly woman stand from a chair

Living abroad? We become your family’s local partner.

Whether your family lives nearby or overseas, we arrange and supervise care for your parents in Sri Lanka. Everything can be done by phone, WhatsApp or email, with updates on a schedule that suits your time zone.

  • Care arranged and managed locally on your behalf
  • Structured updates for every family member
  • Family liaison visits and hospital appointment scheduling
How overseas support works

What families say

Reviews from families cared for by our nurse-led team at Ceylon Serenity Care.

My 75-year-old mother, a post-pneumonia COPD patient, was under the care of Ceylon Serenity Care for two months. Because of vocal cord paralysis, she arrived requiring a feeding tube. My first impression of the staff was excellent, because they were incredibly knowledgeable about handling complex cases like hers. The staff is e…
Nilmini PereraFamily member · Ceylon Serenity Care
My mother is a dementia and bed-ridden 89-year-old patient, and a very difficult person to handle. When I faced the recent floods I was helpless — who could look after my mother while we moved from our home? I called a few places and the one that took my mind was Ceylon Serenity Care: a homely environment, cleanliness and price…
Thilini DassanayakeFamily member · Ceylon Serenity Care
A new standard for elder care in Sri Lanka, led by one of the most dedicated, compassionate and skilled professionals in the nursing field. If you're looking for a place where your loved ones will be treated with respect, compassion and expert attention — this is it.
Sachin WeerasundaraVisitor · Ceylon Serenity Care

Inside our care

See the full gallery

A caregiver checking blood pressure at home Help with hydration and routines Companionship every day Mobility support after a hospital stay Nurse-led medication support Registered nurses at Ceylon Serenity Care Malabe residence 1 Malabe residence 2

Questions families ask

Is a Care On Call caregiver a nurse?

No. Care On Call caregivers provide non-clinical support: daily living, personal care, mobility, meals, companionship and medication reminders. They do not diagnose, treat, give injections or change medication.

If your loved one needs clinical care, we offer separate home nursing shifts by trained nurses, and can arrange doctor visits, physiotherapy and other services, quoted separately.

What happens if we are not happy with the caregiver?

Call +94 76 295 7755 or message your coordinator. We review what did not work and arrange a better-suited replacement within 24 hours. This applies to active Care On Call caregiver arrangements; full terms are confirmed in your service agreement.

How quickly can care start?

It depends on the arrangement and caregiver availability. Start dates are confirmed at booking. We do not guarantee same-day placement, so if you are planning a hospital discharge, please contact us as early as possible.

How much does a caregiver cost?

Caregiver arrangements are priced after a short care discussion, because the hours, schedule and level of support differ for every family. You receive a written quotation with all inclusions and exclusions before anything begins, and there is no obligation until you confirm it.

Home nursing shifts, residential care and add-on services have published rates on our pricing page.

What is included in the price?

Every arrangement includes the initial care-needs discussion, caregiver matching, an agreed duty schedule, family coordination, routine communication, care reviews for long-term care, continuity support where possible and the 24-hour replacement guarantee.

Doctor and nurse clinical visits, physiotherapy, laboratory tests, medication, medical consumables, medical equipment, ambulance or special transport, and duties outside the agreed scope are quoted separately.

All questions and answers

Ask us to call you

Leave your number and a coordinator will call you back.

Let’s talk about the right care for your loved one.

Whether you need a few hours of help, overnight support or a long-term caregiver, a coordinator will guide you — with no obligation until you confirm your written quotation.